1Order Cancellation

• •Orders can be canceled within half an hour of placing the order.
• •If you wish to cancel, please contact us immediately via email at support@cornucopia.ae.
• •Refunds for canceled orders will be processed directly to your original payment method.

2Returns & Refunds

Due to the perishable nature of our products, we do not accept returns once the order has been delivered. However, we understand that issues may arise, and we will assess refund requests on a case-by-case basis under the following conditions:

• •Incorrect or damaged item received: If you receive a damaged or incorrect product, please contact us within 24 hours of delivery with clear photos of the issue.
• •Quality concerns: If you are unsatisfied with the quality of your order, please provide feedback via email, and we will work to find a resolution.

3Refund Process

• •Approved refunds will be credited back to the original payment method within 5-7 business days.
• •Certain situations may be eligible for partial refunds, which will be determined after reviewing the case.

4Late or Missing Refunds

If you haven’t received your refund yet, please:

• •Check your bank account for any pending transactions.
• •Contact your credit card provider, as it may take some time for the refund to reflect.
• •Reach out to your bank to verify the processing status.
• •If you still have not received your refund, please contact us at support@cornucopia.ae.